Human Resources Generalist

The HR Generalist is a key member of Coats HR team by mitigating risk, supporting the Union and providing best in class customer support to employees. This person will partner closely with the Operations Leadership team, Union and other key partners to provide support in Employee Relations, Policy and Contract deployment and interpretation, Performance Management, Training and recruiting. The role is a hybrid position, on-site about 75% of the time, and at home 25% of the time. This position reports to the HR Director.

KEY RESPONSIBILITES:
Employee Relations:

• Develop investigation toolkit and process for consistency across the organization
• Lead investigations, properly conduct interviews, take appropriate notes and recommend action items from findings
• Partner with Managers on issuing corrective actions through the organization, ensuring proper filing and documentation
• Subject Matter Expert in the Union CBA, understanding contract language and applying it correctly including coaching operations leadership
• Manage Grievances as they come in, follow proper process and try to resolve before escalation is needed
• Seek Approval from HR Director for Terminations when needed, and conduct terminations with hiring manager

Engagement:

• Help with engagement surveys throughout the year, analyzing results and creating action items
• Work with Talent Acquisition Specialist to develop on-boarding survey and best in class new hire training/onboarding
• Create exit interview process for associates leaving the organization
• Regular floor walks to gauge morale and ensure HR has a floor presence

Performance Management:

• Help develop a Performance Management process, utilizing the module in ADP Workforce Now
• Ensure Production floor reviews for probationary employees are completed (30/60/90 days) and informed hiring decisions are made based off reviews
• Partner with Managers on writing and delivering PIPs

Recruiting:

• Partner with Talent Acquisition and Ops leadership on hiring plan and strategy for the Production Floor
• Participate in Operations Manpower meetings to assess labor needed for the floor based on orders and backlog
• Participate on Interview panels for individual contributor interviews

Policies & Procedures:

• Lead the updating and revision of the company Handbook
• Creation of a Field Service Addendum, and Manager Addendum to existing Handbook
• Stay up to date on any changes or adds to handbooks for compliance or market trend purposes
• Advise managers on policies and interpretations for questions

Other duties as assigned

POSITION QUALIFICATIONS:

• Bachelors degree in Human Resources or related field required
• 6+ years’ experience in Human Resources, with proven experience conducting employee investigations, understanding compliance requirements and terminating associates
• Manufacturing Experience required, Union experience preferred
• Intermediate Excel Skills required (pivot tables, v-look up, formulas etc.)
• Ability to work cross functionally, across multiple levels within the organization effectively
• Ability to maintain confidential information, and have sensitive and sometimes difficult conversations with employees at all levels of the business
• High level of emotional intelligence, interpersonal skills and organizational skills required
• Grievances, floor

 

The Coats Company is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.