Coats

Key Account Manager (KAM)

Remote - Full Time

Purpose of Position:
To manage the commercial relationship with existing large and multi-site strategic clients. Proactively contacting clients to maintain a consistent high level of corporate customer service. Keen on identifying further new business opportunities.  

Key Responsibilities:
  • Work with executive team to strategize big picture for overall sales direction and support. Develop, assess and maintain strategies for successfully expanding Channel Sales and strategic partnerships, in addition to existing market segments. Create tactical plans and execute on these plans to deliver critical growth aligned with corporate strategy.
  • Manage key customer relationships. Grow and develop existing clients, together with generating new business. Develop account plans and manage sales pipeline to achieve sales targets and drive successful results. Increase key account base by developing and maintaining a pipeline of prospective clients and leveraging a strong network of contacts.
  • Provide professional account management, product training, advertising programs, and product and price administration programs to assigned National Accounts with an emphasis on continuously increasing revenue.
  • Monitor customer, market, and competitor activity. Evaluate trends and competitive strategies. Develop accurate sales forecasts and reports that allow management to effectively capitalize on opportunities, manage issues and measure performance
  • Develop and track key sales metrics for all growth initiatives. Monitor and report sales achievements for the executive management team
  • Represent the organization favorably and in accordance with established company standards at all times
  • Travel up to 50% of the time both nationally and to corporate headquarters as required.
  • Other duties as assigned by management
Education, Skills and Experience:
  • Bachelor’s degree in marketing, business administration, sales, or relevant field; or equivalent combination of academics and experience.
  • Minimum 4 years of previous work experience in sales, management, key account management, or other relevant experience.  Automotive Aftermarket or related industries preferred.
  • Demonstrated high proficiency in sales skills and proven track record of achieving sales growth. Critical thinking and problem-solving skills with the ability to analyze data and sales statistics and translate results into better solutions.
  • Customer obsessed, with excellent verbal and written communication skills; must be a listener, a presenter, a people-person and keenly attentive to detail
  • Delivers results through strong account management and relationship building skills, as well as, excellent time management and organizational skills.
  • Excellent interpersonal skills, must be adaptable and able to interact and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Strong presentation skills and ability to inspire others
  • Energetic, self-starter with strong work ethic.

The Coats Company is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.

Apply: Key Account Manager (KAM)
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